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Knowledge Management, 1st Edition, 2004


This seventeen chapter, brand new text presents a multi-perspective approach to Knowledge Management. It spans electrical engineering, artificial intelligence, information systems, and business. Comprehensive yet clearly and concisely written, Knowledge Management is simultaneously strong in managerial, technical, and systemic aspects of Knowledge Management, providing students with the right combination of theory, technology, and solutions.

Chapter:
  1. Introducing Knowledge Management
  2. The Nature of Knowledge
  3. Knowledge Management Solutions
  4. Organizational Impacts of Knowledge Management
  5. Factors Influencing Knowledge Management
  6. Knowledge Management Assessment of an Organization
  7. Technologies to Manage Knowledge: Artificial Intelligence
  8. Preserving and Applying Human Expertise: Knowledge-Based Systems
  9. Using Past History Explicitly as Knowledge: Case-based Reasoning Systems
  10. Knowledge Elicitation – Converting Tacit Knowledge to Explicit
  11. The Computer as a Medium for Sharing Knowledge 
  12. Discovering New Knowledge – Data Mining
  13. Knowledge Discovery Systems: Systems That Create Knowledge
  14. Knowledge Capture Systems: Systems that Preserve and Formalize Knowledge
  15. Knowledge Sharing Systems: Systems that Organize and Distribute Knowledge 
  16. Knowledge Application Systems: Systems that Utilize Knowledge 
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